Terms and Conditions

Welcome to Fluffy! By placing an order with Fluffy ("we," "us," or "our") for any products displayed on our website ("Products"), you agree to these Terms and Conditions ("T&Cs"). Please read these carefully before making a purchase. If you have any questions, feel free to contact our customer service team before placing your order.

We may update these T&Cs periodically. Check the top of this page for the latest update date. When placing an order, the T&Cs active at the time of your purchase will apply. If significant changes are made that may impact your order, we’ll notify you in advance and provide options to proceed or cancel.

Ordering Process

Placing an order involves the following steps:

1. Select your desired products and add them to your shopping cart.

2. Provide delivery and billing information.

3. Review your order, including prices and any delivery charges.

4. Confirm you’ve read and accepted our T&Cs.

5. Click "Submit" to finalize your order.

Once submitted, you’ll receive an email acknowledging receipt of your order.